The small print, all in one place. Every policy and agreement that governs Luup One — for users, ambassadors, affiliates, publishers, brands and partners.
The small print, all in one place. These are the current versions of every legal document for Luup One, operated by Luup L.L.C-FZ (Dubai, United Arab Emirates). Each one is written in plain English and applies from its stated effective date. If anything is unclear, write to support@luup.com and we will point you to the right clause.
The agreement between Luup One and everyone who uses the platform: accounts, missions, rewards, acceptable use and our zero-tolerance content rules.
Read the Terms ↗ 02 · EveryoneHow we collect, use, store and protect personal data, and the rights you have over it.
Read the Policy ↗ 03 · EveryoneWhat may not be posted, promoted or done on Luup One.
Read the Policy ↗ 04 · Affiliates & publishersCommission structure, payouts and marketing rules for affiliates and publishers.
Read the Terms ↗ 05 · Creators & ambassadorsHow promotions must be labelled, including UAE, UK and US disclosure rules.
Read the Policy ↗ 06 · Brands & merchantsThe commercial agreement between Luup One and brands: commissions, tracking, creative approval and trademarks.
Read the Agreement ↗ 07 · EveryoneHow points, cash rewards, gift cards and redemptions work, and when rewards expire.
Read the Terms ↗ 08 · Brands & merchantsPlatform uptime, tracking reliability, support response targets and settlement terms.
Read the SLA ↗ 09 · Creators & ambassadorsThe complete promotion rulebook for ambassadors: brand usage, disclosures, paid ads, content quality and channel-specific rules.
Read the Policies ↗Luup One, operated by Luup L.L.C-FZ (Dubai, United Arab Emirates). The English versions of these documents prevail unless applicable law requires otherwise.