Understanding your unique needs

As an agency focusing on e-commerce and providing an omni-channel solution, we understand the unique needs of retail businesses and how to best engage and convert visitors into customers.

With a strong, hands-on approach, we work closely with you through each step of the creative development process our designers research, brainstorm, and plan in order to create high-creative, high-function designs that blend aesthetics and utility while staying true to your brand. Our results-oriented strategies, rooted in data-driven marketing, customer support and logistics ensures we build client success stories with measurable results.

We build clean and effective websites for a variety of clients across different industries, while creating a brand strategy for their business. Our team of e-commerce experts will work with you to create a sustainable strategy whilst growing your bottom line from day one.

Once your website it built, you’re going to need some traffic. As a full-service agency, we deliver results across paid media, owned media, and earned media. We build engagement and brand loyalty, while developing your audience into brand ambassadors. We select the right platform, help you identify the right goals, and deliver a strong ROI.

As you acquire leads and customers, they will need customer support. LUUP provides 24/7 customer support in English, German, Spanish, Italian & Chinese. Whether by phone, email or live chat, our friendly, professional customer experience associates will guide your website visitors to your checkout maximising your website conversions.

LUUP can then help you when it comes to delivering on their conversions and maximising the customer experience. We know from experience that every local market delivery expectations are different and consumers are increasingly demanding delivery options to suit their lifestyles, and so we are continuously adding new partnerships with delivery options and services to meet the demands of the market. Local delivery partners will reinforce check out confidence and encourage your customers to return to your site.

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.